Customers & daily work
Read and use the booking calendar
Choose a date, filter staff and open the right appointment without confusing pending requests with confirmed bookings.
Reviewed:
Open booking calendarButton names are shown in English and Vietnamese where useful. Your workspace language may differ from this guide.
Open the right day
- Open Bookings → Calendar. Read the date range at the top before acting on an appointment.
- Use Today, previous and next controls. Choose Day or Week to match the amount of detail needed.
- Use the zoom controls if appointment text is cramped. Display zoom changes the calendar view, not a service's duration.
- Choose a staff filter or saved booking filter. Check these filters whenever a booking appears to be missing.
Open an appointment
- Select the booking card and check the customer, services, staff, start/end time and status.
- Use the card's quick-actions menu for supported actions, or open full details to review more information.
- Treat Needs approval / Pending Approval as a request. Read approval instructions before trying to check in or complete it.
- To add a booking, select New Booking or an available time. Follow Create a booking; do not use a new booking to correct an existing one.
Make and verify changes
Use Modify Booking for time/staff changes or cancellations. After saving, check the new position and status on the calendar. If another person edited the booking, reload its current details before submitting a second change.
When the calendar looks wrong
- Check the displayed date, staff filter and saved filter first.
- Check the business timezone when the device is in another region.
- A blocked or unavailable slot is not a display error: check business hours, service length, staff schedules and time blocks.
- Use All Bookings to find an appointment across dates. Opening the separate booking board changes the view, not the source of booking information.