Customers & daily work

Read and use the booking calendar

Choose a date, filter staff and open the right appointment without confusing pending requests with confirmed bookings.

Reviewed:

Open booking calendar

Button names are shown in English and Vietnamese where useful. Your workspace language may differ from this guide.

Open the right day

  1. Open Bookings → Calendar. Read the date range at the top before acting on an appointment.
  2. Use Today, previous and next controls. Choose Day or Week to match the amount of detail needed.
  3. Use the zoom controls if appointment text is cramped. Display zoom changes the calendar view, not a service's duration.
  4. Choose a staff filter or saved booking filter. Check these filters whenever a booking appears to be missing.

Open an appointment

  1. Select the booking card and check the customer, services, staff, start/end time and status.
  2. Use the card's quick-actions menu for supported actions, or open full details to review more information.
  3. Treat Needs approval / Pending Approval as a request. Read approval instructions before trying to check in or complete it.
  4. To add a booking, select New Booking or an available time. Follow Create a booking; do not use a new booking to correct an existing one.

Make and verify changes

Use Modify Booking for time/staff changes or cancellations. After saving, check the new position and status on the calendar. If another person edited the booking, reload its current details before submitting a second change.

When the calendar looks wrong

  • Check the displayed date, staff filter and saved filter first.
  • Check the business timezone when the device is in another region.
  • A blocked or unavailable slot is not a display error: check business hours, service length, staff schedules and time blocks.
  • Use All Bookings to find an appointment across dates. Opening the separate booking board changes the view, not the source of booking information.