Add staff, services and working hours

Before adding a person

Check whether the staff record already exists. A staff service record and an owner login account serve different purposes; adding a technician does not grant owner access.

Add or update staff

1. Open Bookings → Staff and use the add action. For an existing person, open their record instead.
2. Enter the display name customers and the desk should recognise. Review the active status and any public-booking visibility controls.
3. Enter the work area and supported contact/commission fields. Check the weekly schedule in this first form.
4. Set their working days and times using the schedule controls. Keep them within the business's operating availability.
5. Select the next/service-assignment action, choose the services this person can perform and save. Reopen to confirm both services and hours. Check Services if an item is missing.

Check availability and clock-in

1. On the calendar, filter by that staff member to inspect their bookings.
2. On the public booking page, choose a service assigned to them and check a future workday.
3. If the team uses Turns and self clock-in, follow staff PIN setup. A working schedule is not the same thing as being clocked in now.

When staff leave or cannot be booked

Review future bookings before disabling a staff member. Agree how affected customers will be handled; disabling a record is not customer consent to transfer appointments. For missing bookable times, check active status, assigned services, business hours, staff hours and blocks in that order. Ask support before removing records whose service history the salon still needs.