Find the official Terms of Service

Open the current document

1. Open the official Terms of Service page. This Help Center article is a navigation guide, not a replacement legal document.
2. Check the document's current wording and any effective/update information it provides.
3. Find the section relevant to your question, such as account use, personal information, communications, billing or service changes.
4. Keep the official link when sharing the policy with a team member or customer; do not rely on a cropped screenshot as the complete text.

Apply it to the right account or request

1. Identify whether the question concerns the owner's account, one business or a customer record.
2. For SMS-specific choices, review SMS Program Help and the linked consent information.
3. For removal requests, follow Data Deletion; for purchase questions, use Billing.
4. If unclear, email support@tap2check-in.com with the official section and your question. Share only the information needed for the enquiry.

Keep the legal source authoritative

The Vietnamese help text explains where to go and what to prepare. It does not change the official policy, create new rights or promise a legal outcome. Ask support for clarification when the operational guide and a formal notice appear inconsistent.

Protect access during the enquiry

Never email passwords, staff PINs, full card details or recovery/session links. Keep the business and reference clear so support can direct the request without receiving unnecessary customer data.