Set up device and booking notifications

Choose the channel you need

The bell/Notification Center holds business notifications. Device notifications, booking email/SMS settings and customer messages are separate controls. Device notifications do not use SMS Tokens.

Turn on notifications for this device

1. Open Business Settings → Notifications and find On your devices.
2. Select Turn on notifications from the device/browser you want to receive them on.
3. Read the browser prompt and choose Allow if you want this device subscribed. On iPhone/iPad, install to the Home Screen first and open the installed app.
4. Select Show me how for the instructions matching this device. If the browser blocked notifications, use its site settings; repeatedly pressing the same button will not undo a block.
5. Review the device list. Repeat opt-in on another device if needed; enabling one browser does not enable every browser on the same computer.
6. Remove a device you no longer use. It stays off until someone deliberately enables notifications again there.

Review business booking SMS alerts

1. In Notifications, find Booking SMS alerts and the alert phone.
2. Check the recipient and turn on only the alerts the business needs. Each SMS alert uses Tokens.
3. Save the changes. Review SMS Tokens when relying on this channel.
4. Open Booking Settings → SMS/Email separately for customer confirmation/reminder rules; they are not the device permission switch.

Read and troubleshoot

Open the bell to review unread items and the full Notification Center. A permission denial, removed device or quiet operating-system setting can prevent a push. Check each layer before turning on extra SMS. Do not create customer bookings solely to test notifications unless you intend their normal effects.