Set operating hours and closed dates

Before changing availability

Prepare the real opening hours and planned closures. Review existing appointments before shortening a workday; changing hours does not mean customers already booked have agreed to a new time.

Set weekly business hours

1. Open Business Settings → Hours & booking. Business hours are maintained here, rather than by changing the calendar display.
2. Check the timezone and currency for this location. Booking times follow the business timezone, including when the owner uses a device elsewhere.
3. Review each weekday. Turn off closed days and set opening and closing times for working days using the time controls.
4. Read any conflict summary for existing bookings. Decide how the team will contact affected customers rather than assuming those bookings were cancelled.
5. Save the Hours tab and wait for confirmation.

Add a special closure

1. Open Bookings → Booking Settings → Block Time for date-specific blocks.
2. Select the intended date/time and the supported business or staff scope. Check whether the closure is for the whole day or only part of it.
3. Review the block before saving. Do not shorten every future weekday just to close one holiday.
4. Check staff schedules: business hours alone cannot make an unavailable staff member bookable.

Verify and troubleshoot

Open the public booking page, choose a service and staff member, and check both an ordinary future day and the closed date. If no times appear, check service duration, assigned staff, staff working hours and blocks. If unexpected times remain, recheck the business timezone and saved closure scope before contacting support.