Platform Privacy Policy

Read the full policy

The full Privacy Policy is the official place to review how Tap2Check-In describes privacy practices. This article is a plain-language guide to help you find the right next step.

Estimated time: about 5 minutes for a first review.

1. Open the Privacy Policy.
2. Review how business account information is described.
3. Review how customer information is handled when customers book, check in, or receive messages.
4. Share the policy link with the owner or manager responsible for privacy questions.

Customer information

Customers may provide information when they book, check in, leave feedback, or receive messages from the business.

1. Ask only for details your team needs for service, booking, feedback, or follow-up.
2. Keep customer notes short and professional.
3. Do not place private health, payment card, password, or sensitive identity details in customer notes.
4. Use Data Deletion when a customer asks for personal information to be removed.

Business and team information

Business account details help Tap2Check-In provide the workspace and support the account.

1. Keep the business name, public contact details, and owner contact details current.
2. Give staff access only when they need it for daily work.
3. Remove or update staff access when someone leaves the team.
4. Contact support@tap2check-in.com if account details appear under the wrong business.

SMS privacy questions

SMS messages have extra consent and opt-out rules.

1. Use SMS Program Help for HELP, STOP, privacy, and terms links.
2. Keep marketing messages limited to customers with proper permission.
3. Review Message History if a customer asks why a message was sent or skipped.